Polycom SoundPoint IP 650 - Page 12

ATAT&T Voice DNA® Quick Reference Guide
for the Polycom® SoundPoint® IP 650 and 670 Phones
Page 12
AT&T Voice DNA Feature Procedure
Call Forwarding
You can forward calls to other numbers. The
forward-to number can be an extension or any
10-digit phone number.
AT&T Voice DNA provides these types of Call
Forwarding:
Call Forwarding Always—All calls to your
phone are forwarded. This is also referred to
as Send All Calls.
Call Forwarding No Answer—If you don't
answer, the call is forwarded.
Call Forwarding Busy—Calls that come in
while your phone is busy are forwarded.
Another type of call forwarding, Call
Forwarding Not Reachable, applies when your
phone can't be reached by the AT&T Voice
DNA network (not simply when you don't
answer or are busy). You can set it up in
advance.
Note: Your AT&T Voice DNA Administrator
establishes your access to the Call Forwarding
features. If you have any questions about your
access to Call Forwarding features, check with
your Administrator. If you have access to the
AT&T Voice DNA User Dashboard, you can
manage advanced call forwarding through
your Dashboard. For more information, see
the “Manage Locate Me Settings” help topic
online.
Turn on Call Forwarding:
1. When your phone is idle, enter:
*72 for Call Forwarding Always.
*92 for Call Forwarding No Answer.
*62 for Call Forwarding Busy.
*94 for Call Forwarding Not Reachable.
2. Enter the phone number to which calls will be
forwarded.
3. Press the Dial soft key.
A voice prompt confirms that Call Forwarding is
turned on.
Turn off Call Forwarding:
1. When your phone is idle, enter:
*73 for Call Forwarding Always.
*93 for Call Forwarding No Answer.
*63 for Call Forwarding Busy.
*95 for Call Forwarding Not Reachable.
2. Press the Dial soft key.
A voice prompt confirms that Call Forwarding is
turned off.
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