Polycom SoundStation IP 5000 - Features of the Phone

11
TRANSFERRING CALLS
Blind Transfers:
1. While on a call, press the “Transfer” soft key.
2. Press the “Blind” soft key.
3. Dial the desired phone number or extension number.
4. The call is automatically transferred.
Attended (Consultative or Warm) Transfers:
1. While on a call, press the “Transfer” soft key.
2. Dial the desired phone number or extension number.
3. Wait for the party to answer, and announce that you are transferring
a call to them.
4. Press the “Transfer” soft key OR hang up the phone to complete the
transfer.
MUTE
1. To mute the microphone on an active call, press the “Mute” button.
2. To un-mute the microphone, press the “Mute” button again.