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Polycom VVX 201 Series Quick Tips

Polycom VVX 201 Series
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© 2016, Polycom, Inc. All rights reserved. Polycom
® and the names and marks associated with Polycom’s products are trademarks and/or
service marks of Polycom, Inc.and are registered and/or common-law marks in the United States and various other countries. All other
trademarks are property of their respective owners.
Forward Calls
You can forward an incoming call to a contact or
forward all incoming calls to a contact.
To forward an incoming call:
1. On the Incoming Call screen, select Forward.
2. Enter your contact’s number and select
Forward.
To forward all incoming calls:
1. On the Home Screen, select Forward.
2. If you have more than one line, select a line.
3. Choose either Always, No Answer, or Busy.
4. Enter a contact’s number, and select Enable.
If you chose
No Answer, you can enter
the number of rings before the call is
forwarded.
To disable call forwarding:
1. On the Home Screen, select Forward.
2. If you have more than one line, select a line.
3. Choose your forwarding type and select Disable.
Initiate a Conference Call
You can initiate a conference call with up to 24
contacts.
To initiate a conference call:
1. Call a contact.
2. Select Conference and call your next contact.
3. When your contact answers, select Conference.
You can also join an active and held call into a
conference call.
To join two calls on a conference call:
On the Calls screen, select Join.
Manage Conference Calls
When you initiate a conference call, you can man-
age all or individual conference participants:
To manage all conference participants:
Do one of the following:
Select Hold to hold all participants.
Select Mute to mute all participants.
To manage individual participants:
1. Highlight a participant and Select Manage.
2. Do one of the following:
Select Far Mute to mute the participant.
Select Hold to place the participant on hold.
Select Remove to create a separate call with
the participant.
Select Information to view information for the
participant.
View Recent Calls
You can view placed, received, and missed calls.
To view recent calls:
Select Directories > Recent Calls.
View the Contact Directory
You can view and add contacts to the Contact
Directory.
To view the Contact Directory:
Select Directories > Contact Directory.
To add a contact to the Contact Directory:
1. In the Contact Directory, select Add.
2. Enter the contact’s information and select Save.
You can enter a number between 1 and 99 in the
Favorite Index eld to make a contact a favorite.
Listen to Voicemail
When you have new voicemail messages, the
messages
icon displays on your line.
To listen to voicemail:
Do one of the following:
1. On the Home screen, select Messages or press
2. Select Message Center > Connect.
3. Follow the prompts.
Enable Do Not Disturb
You can enable Do Not Disturb when you do not
want to receive calls.
To enable or disable Do Not Disturb:
On the Home Screen, select DND.
Set Ringtones
You can set ringtones for incoming calls from
all contacts and from individual contacts.
To set a ringtone for incoming calls:
Select Settings > Basic > Ring Type and select a
ringtone.
Clearwave_Polycom VVX300_10042019.indd 2Clearwave_Polycom VVX300_10042019.indd 2 10/24/22 12:53 PM10/24/22 12:53 PM

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Polycom VVX 201 Series Specifications

General IconGeneral
SIP Accounts2
Headset SupportYes
Lines2
SIP Protocol SupportYes
Headset PortRJ-9
WirelessNo
BluetoothNo
USB PortNo
Power over Ethernet (PoE)Yes
Audio FeaturesAcoustic Clarity Technology
Network ProtocolsSIP, SDP, RTP, RTCP
PowerPoE or optional external AC adapter
CodecsG.711, G.722, G.729
Supported CodecsG.711, G.729AB, G.722
Conference CapabilitiesYes
Supported ProtocolsSIP, SDP, RTP, RTCP
Ethernet Ports2 x 10/100 Ethernet Ports

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