Switch among Phone Screens
To switch among screens: Press to view
the Home, Lines, or Calls screens.
Voicemail
1. Select either the or the Messages icon
from the Home screen.
2. Select Message Center > Connect.
3. Follow the prompts.
Telephone Quick Reference Card
Polycom VVX 401
Handset
Line Keys
Home Screen
Volume
Message
Waiting
Indicator
Home Button
Navigational
Wheel with
select button
Headset
Mute
Speakerphone
While on a call:
1. Select either the Transfer soft key or the
button.
2. To Blind Transfer, select the Blind soft key, or
Warm Transfer.
3. Dial a 10-digit number (to dial out) or enter
the extension.
4. Select the Dial soft key to push the call out.
Warm or Blind Transfer
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HV_QRG_POLY_400_3.17
Transfer
Voicemail
Hold
3-Way Conference Call
While on a call:
1. Select the Conference soft key to put the
original caller on hold and to open a new
line.
2. Dial a number or choose a contact.
3. When the dialed number or contact is on
the line, use the Conference soft key to
join the calls.
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