7
Calls
Only one call can be active at a time. You can use the handset, speakerphone 
or headset for calls.
•  During a call, you can change modes by picking up the handset or by 
pressing the speakerphone or headset button.
•  If you navigate away from your call(s), press the Home button to see 
Active Calls or the Calls view again.
•  When in Calls view, switch to your Lines view by pressing More, and then 
Lines. Switch back to the Calls view by selecting More, and then Calls.
To place a call:
Choose one of these options.
•  Pick up the handset, press the 
speakerphone button, or select 
the headset button. Enter the 
phone number.
•  Enter the phone number first, and then press 
Dial. This will place the call using the speakerphone. Pick up the handset, 
or press the headset button for privacy.
•  From the Home view, use the navigation pad arrow buttons to 
select New Call. Enter the phone number, and then press Dial.
•  If you have the Extension Dialing feature enabled, select from these options:
•      If you’re placing a call within your organization, dial the extension 
       number of the individual you’re calling.
•      For a local call, enter 8 + the seven-digit phone number.
•      For a long-distance call, enter 8 + 1 + the 10-digit phone number. 
       If a long-distance forced authorization code is required, you will 
       be prompted to enter it.