Polycom VVX500
5
Reynwood Communications ● Tinton Falls, NJ 07701 ● (800) 747-1703 ● reynwood.com
The soft key functions will apply to whichever call is ‘highlighted’ on your screen
To place an active call on hold, use the touch screen to highlight it and press the Hold
soft key. To pick a held call, highlight it, and press the Resume soft key.
If you have a second extension ringing on your phone it will work similarly. However, the line
keys will light based on the active and held incoming calls.
Transferring Calls
There are three methods of transferring calls: Consultative, Blind, and Direct-to-Voicemail.
Consultative – To transfer a call to some with ‘consultation’ – that is, you speak to the person
you are transferring the call to first…
1) With a call in progress, Tap Transfer. The caller will automatically be placed on hold.
2) Dial the recipient – then 3) Tap the Dial icon (Green Handset)
To Next Page
Loading...
