Quick Tips for Polycom
®
VVX
®
500 and 600 Series Business Media Phones
3725-44539-001D | UC Software 5.4.1 or later | December 2015
These Quick Tips apply to VVX 500, 501, 600,
and 601 business media phones.
Enter Data
You can use the onscreen keyboard to enter
information.
To use the onscreen keyboard:
» Tap .
To backspace,
» Tap .
To type other characters:
» Tap Encoding or Mode.
When using the dialpad keys, use the 1, *, 0, and
# keys.
Place Calls
You can only have one active call in progress on
your phone.
You can use the handset, speakerphone, or
headset for calls. During a call, you can change
modes by picking up the handset, or by pressing
or .
To place a call:
» Do one of the following:
Pick up the handset, press or ,
enter the phone number, and tap .
Enter the phone number, tap , and
pick up the handset, or press or .
From the Lines screen, press the Line
key, enter the phone number, and tap
.
From the Home screen, tap New Call,
enter the phone number, and tap .
Select a Favorite from the home screen.
Select a contact from the Recent Calls.
Select a contact from the Contact
Directory.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
» Do one of the following:
To answer with the speakerphone, press
or tap Answer.
To answer with the handset, pick up the
handset.
To answer with a headset, press .
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
» Place the handset in the cradle, press or
, or tap End Call.
To end a held call:
1 Tap Resume > End Call.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
» Tap Hold.
To resume a call:
» Tap Resume.
Transfer Calls
You can transfer calls to any contact and choose
the way to transfer the call.
To transfer a call:
1 Press and hold Transfer.
2 Choose Blind or Consultative.
3 Dial a number or choose a contact. If you
chose Blind, the call is transferred
immediately.
4 If you chose Consultative, tap Transfer.
Forward Calls
You can forward an incoming call to a contact or
forward all incoming calls to a contact.
To forward an incoming call:
1 On the Incoming Call screen, tap Forward.
2 Enter your contact’s number and tap
Forward.
To forward all incoming calls:
1 On the Home Screen, tap Forward.
2 If you have more than one line, select a line.
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