Polycom VVX500 Series - Conference Calls; Forward Calls; Viewing Recent Calls; Return Calls

R38-500 Series v2.2 TelNet OfficeEdge Complete Reference Guide | 3 |
Park and Unpark Calls (If Enabled)
To park a live call
1) Tap More, then tap Park.
2) Listen to the message which identifies the extension
the call is parked to.
3) Notify the intended recipient(s) that a call is parked at
specified extension.
To unpark a call
1) Recipient taps More, then Unpark.
2) Recipient dials the extension to which call was
parked, and then taps Enter.
Forward Calls
NOTE: Please see Quick Dial section of this guide for
additional Call Forwarding options and methods.
To enable call forwarding Always
1) Tap Forward, then tap Always.
2) Type a forwarding number, then tap Enable.
To disable call forwarding Always
1) Tap Forward.
2) Tap Always, and tap Disable.
To enable call forwarding No Answer
1) Tap Forward, then tap No Answer.
2) Type a forwarding number in Contact field.
3) Tap Forward after Rings and enter number of rings.
4) Tap Enable.
To disable call forwarding No Answer
1) Tap Forward.
2) Tap No Answer, and tap Disable.
To enable call forwarding Busy
1) Tap Forward, then tap Busy.
2) Type a forwarding number in Contact field.
3) Tap Enable.
To disable call forwarding Busy
1) Tap Forward.
2) Tap Busy, and tap Disable.
Return Calls
To select from list of recent missed incoming calls
1) Tap from Lines, Calls, or Active Call View..
2) Swipe up and down to view entire list of missed calls.
3) Tap desired number to place call.
Another way to access Call Return
1) Dial 69 and the system will announce the last
incoming number, then dial 1 to place call to that
number.
Conference Calls
To conduct conference calls
1) Call the first party.
2) From Lines, Calls, or Active Call View, tap More, and
tap Confrnc.
3) Dial and connect with the other party, then tap More
and tap Confrnc.
From Lines or Calls View, you can
• Tap Hold to hold the conference.
• Tap Split to remove a party from the conference.
Timesaver: Placing Conference Calls
If you have an active and a held call, tap Join to
set up a conference.
Paging and Intercom Features
Intercom
To intercom an extension (connect directly to other party’s
speakerphone)
1) Tap Intercom from Lines View
2) Dial the number to which you wish to intercom, then
tap Enter.
NOTE: If you are receiving an intercom call, the phone
rings, then the caller automatically connects to your
speakerphone.
Zone Paging (If Enabled)
Zone Paging enables you to intercom to all extensions in a
pre-defined group at once. To zone page a group of
extensions,
1) Tap Paging from Lines View
2) Select the group you want to page, then tap Page.
3) You can then begin speaking.
NOTE: If you are receiving a paging call, the phone beeps,
then caller automatically connects to your speakerphone.
Viewing Recent Calls
To view your Recent Calls list
1) Tap New Call from Home View, and tap Recent
or Tap from Lines, Calls, or Active Call View..
2) From the Recent Calls list:
• Tap to sort calls by time or name.
• Tap to display only certain calls, or
• Tap the call record to call the person.
Tip: Saving Recent Callers to Your
Directory
From your Recent Calls list, tap next to the
call, and tap Save. Enter additional information
and tap Save.