Polycom VVX500 - Page 3

Quick User Guide Polycom VVX500
ImpactConnect Hosted PBX
Entering Data
Use the onscreen keyboard or the dialpad keys to enter
informaon. To backspace, tap .
To use the onscreen keyboard, tap .
To type with the dialpad keys, press a dialpad key
repeatedly to view the character opons and stop to
select. To type other characters, tap Encoding or Mode.
When using the dialpad keys, use the 1, *, 0, and # keys.
About Calls
Only one call can be acve at one me.
You can use the handset, speakerphone, or hea
dset for
calls. During a call, you can change modes by picking up
the handset, or by pressing or .
Tip: Returning to Your Calls
If you navigate away from your call(s), tap
to see Acve Call or Calls view again.
Note: About Headsets
Your phone supports wired and wireless
headsets, including electronic hookswitch (EHS)
headsets. VVX 600 phones also support
Bluetooth headsets. For connecon direcons,
refer to your headset documentaon. For more
informaon, see Using Headsets with Polycom
Phones, available from
hp://support.polycom.com/UCEngAdvisories.
Placing Calls
Pick up the handset, or press or . Enter the
phone number, and tap .
From Lines view: Tap the phone Line, enter the phone
number, and tap .
From Home view: Tap New Call, enter the phone
number, and tap .
Timesaver: Placing Calls Quickly
Tap a recent call or Favorite, or tap a contact’s
phone number in the Contact Directory.
Answering Calls
To answer with the speakerphone, press or tap
Answer. To answer with the handset, pick up the
handset. To answer with a headset, press .
To answer a new call while on an acve call, tap Answer.
The current call will be held.
Ending Calls
To end an acve call, replace the handset, press , or
press . Or, tap End Call.
To end a held call, navigate to Calls view and highlight
the held call. Tap Resume, and tap End Call.
Holding Calls
From Lines, Calls, or Acve Call view, tap Hold. If you’re
in Calls view, remember to highlight the call first.
To resume a held call, tap Resume from either Lines or
Calls view.
Transferring Calls
From Lines, Calls, or Acve Call view, tap Transfer, and
call the other party. When you hear the ringback sound,
or aer you talk with the other party, tap Transfer.
Forwarding Calls
To enable call forwarding, tap Forward from Home or
Lines view. Tap the forwarding type to enable, type a
forwarding
number, and tap Enable.
To disable call forwarding, tap Forward from Home or
Lines view, tap the forwarding type to disable, and tap
Disable.
To enable per-call forwarding: As your phone rings, tap
Forward, enter the forwarding number, and tap
Forward.
Placing Conference Calls
Call the first party, and aer the call connects, tap
Confrnc. Then, dial and connect with the second party
and tap Confrnc
again.
From Lines or Calls view, you can:
• Tap Hold to hold all parcipants.