a)
b)
c)
d)
e)
f)
a)
b)
c)
WARRANTY TERM
TERMS AND DETAILING
Our products are warrantied for twelve 12 months for parts and labor, and
twenty-four months for the all heating element parts; from the date the
product is installed. If, for any reason, there is no record of the installation
date nor the purchase invoice is not found, the date of manufacture of the
equipment contained on the indicative label will be considered the date of
beginning of the applicability of this guarantee.
If new visits are needed to complete the delivery/installation of the
product due to the lack of adequate, electrical, or exhaust related
conditions, the costs of such visits shall be the customer's responsibility.
For the appliance's installation, the customer must provide all conditions
required (230v, 208v/240v, 380v and 400v single/multi phase) in the
installation blueprint. The customer will also be responsible for
transporting the equipment to the installation site.
The warranty only covers manufacturing and component failures,
damages caused by lack of heeding label warnings on the product will not
be covered.
The warranty will cover adjustments and replacement of defective parts.
It is the responsibility of the authorized service technician to return the
defective parts to Pratica Inc. for analysis when requested by the
Manufacturer.
Warranty service calls will not justify the extent of the warranty, returns or
exchanges of the equipment, or any other type of claim.
WARRANTY EXCLUSIONS
The customer should thoroughly inspect the equipment upon delivery
and contact the carrier in case of shipping damage arising from transport.
Prática will not respond for any issues arising for electrical building
irregularities, or a lack of abiding to the local electrical code, will not be
covered by the Warranty.
Use or installation not in accordance with the Installation and Operation
Manual accompanying the product.
17
To Next Page
Loading...