Pregis SHARP MAX-PRO - User Manual

Questions and Answers

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Teresa HaleyAug 12, 2025
How to fix a Pregis SHARP MAX-PRO Packaging equipment barcode that won't scan?
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  rspencerAug 12, 2025
  If the barcode on your label isn't scanning, it might be due to a few reasons. First, the printer's darkness level could be incorrect, causing the barcode to be out of specification. Try printing a test label and manually adjusting the darkness or print speed settings if needed. Also, ensure there's enough blank space around the barcode—at least 1/8 inch (3.2mm) between the barcode and any other printed areas or the edge of the label.
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Beverly CrawfordAug 15, 2025
What to do if my Pregis Packaging equipment has general print quality issues?
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  taylorpowellAug 16, 2025
  If you're experiencing general print quality issues, start by cleaning the printhead and platen roller. Also, the printer might be set at an incorrect print speed or darkness level, possibly influenced by the driver or software in use. For the best print quality, adjust the darkness to the lowest possible setting suitable for your application and ensure the printhead pressure is at the minimum needed for good print quality.
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Randall MunozAug 19, 2025
Why is the printing too light or too dark on my Pregis SHARP MAX-PRO Packaging equipment label?
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  Heidi CastroAug 19, 2025
  If the printing is too light or too dark across the entire label, the printer is likely set at an incorrect darkness level. To get the best print quality, adjust the darkness to the lowest possible setting that works for your specific application.
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stephenmurphyAug 23, 2025
What causes long tracks of missing print on Pregis SHARP MAX-PRO labels?
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  Theresa RamseyAug 23, 2025
  Long tracks of missing print on several labels can be caused by a wrinkled ribbon. Verify the ribbon is loaded properly and smooth it out. Another possible cause is print element damage. In this case, call for service.
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Zachary HurleyAug 27, 2025
Why is printing too light or dark on one side of the Pregis SHARP MAX-PRO label?
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  Angela AndersonAug 27, 2025
  If the printing is uneven, being too light or too dark on one side of the label, the issue is likely due to uneven printhead pressure. Try setting the printhead pressure to the minimum level required to achieve good print quality.
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Stephanie CamposAug 30, 2025
How to prevent smudge marks on labels from Pregis SHARP MAX-PRO?
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  Susan AguilarAug 30, 2025
  If you're seeing smudge marks on your labels, it could be that the media or ribbon you're using isn't designed for high-speed operation. Try replacing your supplies with those specifically recommended for high-speed printing.
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David WestSep 3, 2025
How to improve print quality on thick labels using Pregis Packaging equipment?
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  stacey72Sep 3, 2025
  If you're getting poor results when printing on thick labels, the print line may not be optimally positioned for your media. Try adjusting the print line specifically for thick media.
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Wendy BrownSep 7, 2025
Why am I seeing fine, angular gray lines on blank labels from my Pregis SHARP MAX-PRO Packaging equipment?
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  vcopelandSep 7, 2025
  Fine, angular gray lines on blank labels are often caused by a wrinkled ribbon. Ensure that the ribbon is loaded correctly and smooth it out.