PRINTRONIX P7000 Cartridge Printer
Line Matrix Printers
Maintenance Plan Summary
PRINTRONIX Confidential Document - Not to be Duplicated.
Page 5 of 11
VI. REPAIR SERVICES:
Printronix provides the following repair centers worldwide for warranty and non-warranty printers and
subassembly repair.
Repair Center Locations Return Authorization Order
Irvine, CA (714) 368-2515
Wijchen, Holland (31) 24 6489 489
VII. WARRANTY
The warranty period for both US and Canada is 90-days on-site plus a 9-months return to factory
parts warranty. This warranty will include defects in material and workmanship under normal use
effective from the date of shipment to the end user customer. Parts covered during the 9-month
warranty should be returned to Printronix for repair.
The warranty period for Europe, Middle East and Africa is one year return to factory. This warranty
will include defects in material and workmanship under normal use effective from the date of shipment
to the end user customer.
The Printer and/or any constituent part thereof (Printronix manufactured only) determined by Authorized
Service Provider to be defective during the warranty period will be repaired provided the printer (a) has
proof of date shipped, (b) has been properly installed and maintained, and (c) has not been damaged,
subjected to misuse or abnormal operation or altered or improperly configured, installed or repaired by
unauthorized personnel or others in a manner which Authorized Service Provider reasonably determines
to have adversely affected performance or reliability.
Liability under this warranty is limited to the repair or replacement of the defective part. Repair or
replacement of the part thereof shall neither extend nor decrease the warranty period.
NOTE: Damage due to misuse, abuse or that caused by common carrier during transit is excluded
under this warranty.
VIII. P7XXX CARTRIDGE PRINTER SERVICE PRICING FOR U.S. AND CANADA:
Please refer to the Americas Price List for latest Service Pricing.
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