PRODIS CL20 - PART V - Troubleshooting; Troubleshooting Guide

SYMPTOM POSSIBLE CAUSE SUGGESTED SOLUTION
ICE PRODUCTION DOES NOT START
ICE MAKER NOT CONNECTED
TO MAINS ELECTRICITY
CORRECTLY
• CHECK POWER IS ON AT THE SOCKET
• CHECK CABLE IS CORRECTLY PLUGGED IN
• CHECK FOR DAMAGE ON POWER CABLE, USE A QUALIFIED ENGINEER TO
REPLACE IF NECESSARY
MACHINE IS IN STANDBY • PRESS POWER ON/OFF BUTTON, DISPLAY SHOULD READ 00
FUSE BLOWN OR CIRCUIT
BREAKER TRIPPED
• CHECK FUSE IN MAIN 13AMP PLUG
• CHECK FUSE OR CIRCUIT BREAKER AT MAIN DISTRIBUTION BOARD
AMBIENT TEMPERATURE TOO
HIGH
• WAIT UNTIL AMBIENT TEMPERATURE DROPS BELOW 32°C
WATER SUPPLY OFF OR WATER
PRESSURE TOO LOW
• CHECK THE WATER SUPPLY TO THE ICE MAKER IS TURNED ON
• CHECK THE WATER PRESSURE IS BETWEEN 1.4 AND 5.5 BAR - INCREASE
WATER PRESSURE IF NECESSARY
FLOAT VALVE NOT OPERATING • CLEAN FLOAT OR REPLACE IF NECESSARY
LOOSE CONNECTION OR
FAULTY CONTROL BOARD
• CHECK FOR LOOSE CONNECTION, REPLACE IF NECESSARY
COMPRESSOR IS RUNNING BUT ICE IS NOT
BEING PRODUCED
REFRIGERANT LEAK
• CHECK FOR REFRIGERANT LEAK AND REPAIR, RECHARGE SYSTEM AS PER
THE DATA PLATE
HOT GAS BYPASS VALVE HAS
FAILED OPEN
• CHECK AND REPLACE HOT GAS BYPASS VALVE
BLOCKAGE IN SYSTEM
• CLEAR BLOCKAGE, REPLACE FILTER DRIER AND RECHARGE SYSTEM AS PER
THE DATA PLATE
COMPRESSOR WIRING LOOSE
OR DEFECTIVE
• CHECK FOR LOOSE CONNECTION, REPLACE IF NECESSARY
LOOSE CONNECTION OR
FAULTY CONTROL BOARD
• CHECK FOR LOOSE CONNECTION, REPLACE IF NECESSARY
NO WATER IN ICE PRODUCTION SYSTEM
WATER PUMP FAULTY • CHECK FOR LOOSE CONNECTION, REPLACE IF NECESSARY
FLOAT VALVE NOT OPERATING • CLEAN FLOAT OR REPLACE IF NECESSARY
WATER PRESSURE TOO LOW OR
WATER LEAK
• CHECK THE WATER SUPPLY TO THE ICE MAKER
• CHECK THE WATER PRESSURE IS BETWEEN 1.4 AND 5.5 BAR - INCREASE
WATER PRESSURE IF NECESSARY
ICE PRODUCTION SYSTEM
BLOCKED WITH LIME-SCALE
• DE-SCALE AND CLEAN SYSTEM THOROUGHLY
LOOSE CONNECTION OR
FAULTY CONTROL BOARD
• CHECK FOR LOOSE CONNECTION, REPLACE IF NECESSARY
ICE PRODUCTION SLOW
CONDENSER OR AIR FILTER
DIRTY
• CLEAN AIR FILTER AND CONDENSER AS NECESSARY
INADEQUATE AIR FLOW
AROUND ICE MAKER
• CHECK FOR ADEQUATE AIR FLOW ON ALL SIDES OF ICE MAKER
CONDENSER FAN NOT
WORKING
• CHECK FOR LOOSE CONNECTION, REPLACE IF NECESSARY
HIGH AMBIENT TEMPERATURE • WAIT UNTIL AMBIENT TEMPERATURE DROPS BELOW 32°C
ICE PRODUCTION SYSTEM
BLOCKED WITH LIME-SCALE
• DE-SCALE AND CLEAN SYSTEM THOROUGHLY
ICE NOT RELEASING FROM THE
EVAPORATOR, ICE DOES NOT FALL INTO
STORAGE BIN
MACHINE NOT LEVEL • CHECK MACHINE IS PERFECTLY LEVEL
LOW AMBIENT TEMPERATURE • WAIT UNTIL AMBIENT TEMPERATURE INCREASES ABOVE 10°C
HOT GAS BYPASS VALVE HAS
FAILED CLOSED
• CHECK AND REPLACE HOT GAS BYPASS VALVE
EVAPORATOR SENSOR FAULTY • CHECK AND REPLACE AS NECESSARY
LOOSE CONNECTION OR
FAULTY CONTROL BOARD
• CHECK FOR LOOSE CONNECTION, REPLACE IF NECESSARY
ICE PRODUCTION DOES NOT STOP WHEN
BIN IS FULL
BIN FULL SENSOR NOT
WORKING
• CHECK FOR LOOSE CONNECTION, REPLACE IF NECESSARY
LOOSE CONNECTION OR
FAULTY CONTROL BOARD
• CHECK FOR LOOSE CONNECTION, REPLACE IF NECESSARY
BIN FULL SENSOR HAS LIME-
SCALE BUILD UP
• FULLY DE-SCALE ICE PRODUCTION SYSTEM
CLOUDY OR BADLY FORMED ICE CUBE
WATER DISTRIBUTOR DIRTY OR
HAS LIME-SCALE BUILD UP
• FULLY DE-SCALE AND CLEAN ICE PRODUCTION SYSTEM
POOR INCOMING WATER
QUALITY
• CHANGE WATER SUPPLY OR FIT AN IN-LINE WATER FILTER
PART V
TROUBLESHOOTING
CL200718UM Rev 1.3
10