Little or no crema on the top of
the coffee
The grind is not fine enough.
Use a finer grind.
Tamp the ground coffee more
firmly.
The coffee is too old. Use fresh coffee.
There is too much chlorine in the
water.
Use a chlorine filter.
Little or no crema on top of the
coffee
The amount of ground coffee is
not enough.
Use the right coffee amount:
Approx. 7g – 9g of coffee for each
cup.
Sparse coffee dispensing, only
drop by drop
The grind is too fine.
Set a coarser grind.
Tamp ground coffee only slightly.
There is too much ground coffee.
Use approx. 7g –9 g of coffee for
every cup.
Weak “body”
The grind is not fine enough.
Set a finer grind..
The coffee is old. Use fresh coffee.
The amount of ground coffee is
not enough.
Use approx. 7g – 9g of coffee for
each cup.
The shower screen is dirty. Clean the shower screen.
Foam instead of crema
The beans are improper.
Use another type of coffee bean.
The setting of the coffee grinder is
not suited for the coffee beans in
use.
Adjust the coffee grinder (When
changing the coffee beans,
changing the grind may also be
necessary.)
The machine is switched on, but
the machine does not work.
PID-display is turned off: There is
not enough water in the fresh
water tank.
Refill water.
Water has been refilled, PID-
display is off.
The floater is not in the correct
position.
Switch the machine off and on.
Make sure that the floater in the
water tank is in the correct
position. (The side of the floater
with the magnet point must face
towards the inside of the machine.
The floater itself must be inserted
with the magnet point on the
lower part of the floater side).
The water tank is not situated
properly.
Situate the water tank properly.
Machine in use with direct water
connection, but switch in
position “0” (= position water
tank). Machine does not take in
water.
This switch is located behind a
cover panel at the back of the
machine.
The machine does not stop
working and takes in air.
Machine in use with water tank,
but switch in position “1” (=
position direct water connection).
This switch is located behind a
cover panel at the back of the
machine.
Portafilter/ brew group is dripping.
Portafilter is not fixed properly. Fix the portafilter properly.
Group gasket is broken.
Change group gasket and shower
screen.
If the machine will not be used for a long period of time, it is recommended to
.. clean the brew group (see instructions on page 29). Afterwards, please do not clamp the portafilter back
into the group.
..to empty the boilers. Turn the switch of the operational machine to position off. Open the hot water valve
and the boiler water is now discharged by the remaining pressure through the hot water release. Close the
hot water valve after the water has been released. The coffee boiler is emptied out via the brew group.
Activate the brew group lever and release the water into the drip tray. Please make sure some water remains
in the coffee boiler. Start-up of the machine is the same as initial start-up (item 5.1).
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