Profound VIBRA+ - 7.4 Troubleshooting concerning the e-mail function

Manual Profound VIBRA-series, version 2.00
64
7.4 Troubleshooting concerning the e-mail function
GPRS error messages on the screen of the VIBRA
+
.
Please find below an overview of communication errors that might be shown by the VIBRA
+
:
Error code Error description Analysis and help
10
SIM not inserted
 The system cannot detect a SIM card in the VIBRA
+
.
- Check whether a SIM card has been placed in the
VIBRA
+
and the correct position of the SIM in the
VIBRA
+
, as described in paragraph 7.1.
11
SIM PIN required.
Use a regular mobile to
disable the PIN code.
 Apparently, the SIM card has been locked by a PIN
code.
- Remove the SIM card from the VIBRA
+
, as described
in paragraph 7.1. Place the SIM card in a (GPRS)
mobile phone and use the phone to disable the PIN
code. If necessary, contact your provider. Replace
the SIM card in the VIBRA
+
and retry.
12
SIM PUK required.
Use a regular mobile
phone to enter the PUK
code.
 The SIM card has been locked. You need the PUK
code to unlock the SIM.
- Remove the SIM card from the VIBRA
+
, as described
in paragraph 7.1. Use a mobile phone to enter the
PUK code, as provided your GPRS provider.
Replace the SIM card in the VIBRA
+
and retry with
the option Send E-mail.
107
GPRS services not
allowed. Contact your
provider to update your
subscription.
 The current subscription (GPRS SIM in combination
with data subscription) is not valid for data transfer.
- Contact your provider to change or upgrade your
subscription. It is necessary to obtain a SIM data
card in combination with a GPRS data M2M
(Machine to machine) subscription
148
Unspecified GPRS error  Most probably, the signal strength (-dBm) is not
enough to build up a reliable connection.
- Please move the VIBRA
+
to another location and try
again.
- The GPRS provider might be down. Try again later.
35868
GPRS: Connection
aborted. Check your
username and password.
 Proper connection could not be established.
- Please connect the VIBRA
+
to the PC or laptop.
Open the VIBRA PC software. Check the username
and password, as entered in the GPRS Settings.
See paragraph 7.2 for a full description.