promethean ClassFlow Connect - Troubleshooting

Troubleshoot
Troubleshooting
If you encounter an issue with your ClassFlow Connect, there is
usuallyaquickandeasysolution.Forexample:
My projector has a VGA cable, but not a HDMI or DP. What can
I do?
VGA to HDMI or VGA to DP converters are available on the
markettosupportthisconversion.
NOTE:UnlikeHDMI,VGAandDPcablesdonotcarryaudio.You
must run a separate audio cable between the projector and
your device in order to get audio while you are mirroring.
See “Connecting the video and audio cables” section for more
information.
There are no lights on my device.
Makesurethatallthepowercablesareconnectedcorrectly.
See “Connecting the power cables” section for more
information.
The green power light is illuminated on my device, but there is
no image on my screen.
MakesurethattheHDMIorDPconnectiononyourdeviceis
matching the source connector on your display/projector. If
needed, turn off your ClassFlow Connect device and power
cycle your display/projector. Then turn on your ClassFlow
Connect.
ClassFlowConnectInstallation&UserGuide17