Troubleshooting
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The device does not turn on
Possible cause
The battery is completely discharged.
Solution
Charge the battery.
☐
The device does not operate from an external power
source
Possible cause
The USB cable is damaged.
Solution
Replace the USB cable.
Possible cause
The external power supply is discharged.
Solution
Charge the external power supply (if necessary).
☐
Blurred image with vertical stripes or an uneven
background
Possible cause
Calibration is required.
Solution
Perform image calibration according to the Microbolometer Calibration section of the
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