24
Help and advice
I am having trouble connecting to my network
•One Flow can’t connect to wireless networks that are hidden or access controlled,
such as office networks, without a WEP, WPA or WPA2 key or password.
•One Flow needs to be positioned within the range of your wireless network, which
will be reduced if there are walls between them. Although One Flow is very good at
picking up wireless networks, the strength of the Wi-Fi signal will vary depending
on your router and the surrounding environment. If One Flow fails to find your
wireless network, or the signal drops off, move it closer to the router.
•Unless your wireless network is ‘open’ (this is generally not recommended due to
the risk of unauthorized access), make sure you have your WEP, WPA or WPA2 key
to hand.
•If you also experience trouble connecting to your network with the Ethernet
adapter, check your internet connection using a computer. If this is OK, try
restarting your modem.
Screen displays ‘Station not available’
•If a station will not play, tell us about the problem at the ‘Contact us’ page at the
Pure Lounge, or visit http://support.pure.com/us for more help.
Media player is not working
•To share your music files with your radio you need to download and install
FlowServer from www.thelounge.com (available as a free download).
•Make sure that your computer is switched on.
•Your radio cannot play files which are restricted by Digital Rights Management
(DRM).
•Make sure your music files are saved as a supported file format: MP2, MP3,
WMA4, WMA7, WMA8, WMA9, AAC (including .m4a) or Real Audio.
Note: Visit support.pure.com/us for further help, step-by-step guides, and
downloads.
OneFlow_US.indb 24 5/25/2012 5:38:25 PM
To Next Page
Loading...
Need help?
General
Weight and Dimensions
