Update Method Description
Using Check for update Firmware updates are automatically detected by QSS and installed
onto your device.
For details, see Checking for Live Updates.
Using Firmware Update You can check for rmware updates on the QNAP website, download
updates to a computer, and manually install updates onto your device.
For details, see Updating the Firmware Manually.
Firmware requirements
Your device must meet the following requirements to perform a rmware update:
Settings Requirements
Hardware settings • A computer
• Ethernet cables
Note
• A computer is required when updating the
rmware manually or using Qnder Pro.
• QNAP recommends updating the rmware using
wired Ethernet connections to ensure your
network connection remains stable during the
rmware update process.
Backup system settings QNAP recommends backing up the system settings to your computer
before updating the rmware.
For details, see Backing up system settings.
Administrator privileges You must be a switch administrator or have admin privileges to update
the rmware.
Stop switch operations QNAP recommends stopping all other switch operations before the
rmware update. The switch must be restarted for the rmware
update to take eect and may disrupt ongoing switch services or
operations.
Device model name Ensure that you have the correct switch model name. You can nd the
switch model name using the following methods:
• Locate the model name on a sticker on the bottom or rear of your
device.
• Go to System > Firmware Update > Live Update > Model name .
• View the model name on the QSS top banner.
Firmware version If you are updating the rmware using Firmware Update or Qnder
Pro, ensure the selected rmware version is correct for your device
model.
Checking for live updates
Warning
• To prevent data loss, QNAP recommends backing up all data on your device before
updating the rmware. For details, see Backing up system settings.
QSW Managed Switches User Guide
QSS 31
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