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RainPoint HWG004 - TROUBLESHOOTING

RainPoint HWG004
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4. TROUBLESHOOTING
1. Please check if the router works normally.
2. If there is a power shot down and then
recove, and the router is back to work
again, please reconnect the socket hub
following the connection pa of this manual.
3. Please check if the Wi-Fi signal is unstable.
4. If the distance between the hub and the
router is too far, please move the hub closer
to make the connection more stable.
1. Please check the Wi-Fi signal stable.
2. If there are any strong signal sources in
between hub and devices, please move the
devices to another place to avoid
inteerence.
Please contact our customer seice for more
suppo and suggestions.
If you need more help about the product or anything about us, please
contact us by 1-833-381-5659 (US Hotline) ,
+44 800-808-5337 (EU Hotline) or by seice@rainpointus.com
Problems
Hub
disconnection
or offline
Timer or other
sub-devices
disconnect
The button or
the socket
doesn’t work
Solution
-22-

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