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Rath SmartRescue 10 - User Manual

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N56W24720 N. Corporate Circle Sussex, WI 53089
800-451-1460 262-246-4828 (fax)
www.rathmicrotech.com www.area-of-refuge.com
RP8500510
Ver. 1
12/17
Made in the USA
3 Year Warranty
SmartRescue 5 & 10
Installation & Operations Manual

Questions and Answers

  • V
    virginia28Aug 15, 2025
    Why is two-way communication from my Rath Emergency Phone so poor?
    • T
      Timothy StewartAug 15, 2025
      Poor two-way communication from the SmartPhone could be due to feedback on the line. Try adjusting the VR1 and VR2. Also, verify that the wiring is not spliced onto the phone line cord.
  • S
    Susan CisnerosAug 18, 2025
    Why are the LEDs on my Rath Emergency Phone flashing when the button is pressed?
    • K
      Kristin JohnsonAug 19, 2025
      LEDs flashing on the SmartPhone when the button is pressed indicates a potential issue with the phone line. Ensure the phone line is working and connected properly. Also, verify that a dial tone is present at the call stations.
  • A
    adamsdavidAug 22, 2025
    How to fix a Rath Emergency Phone when the power LED is off?
    • J
      Jeremy ColeAug 22, 2025
      If the power LED is not illuminated, check that the transformer is connected to a working 120V power source or, if it's 24V powered, check the power supply. Also, ensure the power connection on the circuit board is secure.
  • B
    Brandon RussoAug 26, 2025
    What to do if my Rath SmartRescue emergency phone system will not dial out?
    • L
      Lisa ShieldsAug 26, 2025
      If the SmartRescue system isn't dialing phones, verify that the wires are connected properly from the base to the SmartPhones.
  • D
    Dylan ClarkAug 28, 2025
    Why is the battery LED on my Rath Emergency Phone not illuminated or always red?
    • M
      Michael HernandezAug 28, 2025
      A battery LED that is not illuminated or always red may indicate several issues: * The battery hasn't charged long enough; allow 18 hours for a trickle charge to reach 19V when fully charged. * The battery plug isn't properly connected to the circuit board; verify the connection. * The battery is worn and needs replacing, which is recommended every 2 years.
  • A
    amysimmonsSep 1, 2025
    What to do if there is a dial tone on my Rath SmartRescue handset but it is not calling out?
    • S
      Sean CurtisSep 1, 2025
      If there's a dial tone on the SmartRescue handset when there shouldn't be and the phone isn't calling out, it could be due to a few reasons: * Wire pairs are out of order; verify the wire pairs are connected to the correct pins. * Wires are shorted and need to be replaced.
  • C
    christianmichaelSep 4, 2025
    Why are the Submaster and Phone LEDs blinking on my Rath SmartRescue base?
    • J
      jesusparkerSep 4, 2025
      If the Submaster and Phone LEDs are blinking on the SmartRescue base, verify that power is applied and the backup battery is connected properly to the SmartRescue board.
  • T
    Travis CollinsSep 7, 2025
    Why is there no sound or tone on my Rath SmartRescue handset?
    • K
      Kayla PhillipsSep 7, 2025
      If there is no sound or tone on the SmartRescue handset, verify that 24v power is connected to the SmartRescue base.
  • M
    Mary SmithSep 12, 2025
    What does it mean when the Rath SmartRescue LEDs stay on?
    • J
      jasonandersonSep 12, 2025
      If the SmartRescue LEDs remain constantly on, it may indicate that the wires are crossed. Verify the wiring from the base to the SmartPhone is correct.

Summary

Pre-Installation Requirements

Installation Steps

Wiring the SmartRescue

Wiring Emergency Phones to the SmartRescue

Programming Options for SmartRescue

Programming the SmartRescue

Details the process of programming the SmartRescue unit for call routing.

Powering Emergency Phone Options

Programming the Phone(s)

Operations & Testing

System Supervision

Area of Refuge Systems

Overview of system supervision requirements for Area of Refuge Systems.

NFPA-2016 Standards

Details NFPA standards for monitoring pathways and power supplies.

Phone Line Supervision

Elevator Industry Requirements

Highlights the requirement for phone line loss notification in the Elevator Industry.

Elevator Code

Explains phone line detection code compliance for elevators.

Submaster Installation & Operation

Installation

Instructions for mounting and connecting the Submaster unit.

Operation

Guides on using the Submaster to communicate with connected phones.

Program Emergency Phone(s) to Consolidator Mode

Programming Steps

Step-by-step guide to program phones into Consolidator Mode.

Troubleshooting

Rath SmartRescue 10 Specifications

General IconGeneral
TypeEmergency Phone
Standby Current50mA
SpeakerphoneYes
ADA CompliantYes
GPSYes
SOS ButtonYes
Mobile Network4G LTE
MountingWall
Operating Voltage24 VDC
Water ResistanceYes
Operating Temperature-20°C to 60°C

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