The RATH SmartRescue 5 & 10 is an emergency communication base station designed for attendant-monitored signaling devices, compliant with UL Standard 2017 and UL 60950-1 Section 6.4. Manufactured by RATH Communications, a company with over 35 years of experience in emergency communication, the SmartRescue system is built for reliability and ease of use in various applications, including elevators and areas of refuge.
Function Description:
The SmartRescue base station serves as a central hub for emergency phones, allowing for two-way communication between the base station, connected emergency phones, and external rescue services. It supports both direct offsite calling from emergency phones and a mode where calls first stop at the SmartRescue base station before being routed offsite if unanswered. The system features visual indicators (LEDs) to show call status (in progress, on hold), power status, and battery charge level. An optional Machine Room Phone (2300-630SM) can be connected to the SmartRescue, enabling calls to any of the connected emergency phones. The system also includes a relay (TB1) that activates when an emergency phone is triggered, which can be connected to a strobe or other notification means.
Important Technical Specifications:
Type of Signaling:
- Emergency Signaling, TYPE AM
Protection:
- Short Circuit/Overload/Over Voltage
Ratings for SmartRescue Base Stations:
- Input Ratings (2500-PWR24U powered): 100-120vac, 50/60Hz, 4.0A or 200-240vac, 50/60Hz, 2.0A
- Output Rating (2500-PWR24U powered): 24vdc, 5A
- Input Ratings (RP7300061 powered): 100-240vac, 50/60Hz, 0.7A
- Output Rating (RP7300061 powered): 24vdc, 1.1A
- Input Ratings (RP7300055 powered): 100-240vac, 50/60Hz, 0.65A
- Output Rating (RP7300055 powered): 24vdc, 1.04A
Ratings for 2100 Series SmartPhones:
- Power (2500-PWR24U powered): 24vdc, 0.5A
- Power (RP7300110 powered): 24vac, 5VA
Environmental:
- Use: Indoor use only
- Operating Temperature: 32° F to 120° F (0° C to 49° C)
TB1 Relay:
- Load Current: 130mA
- Load Voltage: 350vdc or vac
Rechargeable Battery Ratings (SmartPhone):
- Voltage: 7.2V
- Max Circuit Current: 80mA
- Amp Hour Capacity: 1300mAh
- Expected Standby Time: 24 hours
- Replacement Part: RP7300110
Rechargeable Battery Ratings (SmartRescue):
- Voltage: 16.8V
- Max Circuit Current: 100mA
- Amp Hour Capacity: 1400mAh
- Expected Standby Time: 24 hours
- Replacement Part: RP7300109A
Communication Cabling:
- Twisted, shielded, 22 or 24 AWG, 2 pair wire cabling for emergency phones.
- Maximum communication run: 5,100'.
- Line impedance of the phone line: 600 ohms.
Power Options:
- Plug-In Transformer (2500-205 & 2500-210 models only): Plugs into a standard 120vac outlet.
- Hard-Wired Transformer: Connects to 120vac (hot, neutral, ground) and provides 24v power to the SmartRescue.
- 2500-PWR24U Power Supply (Area of Refuge applications only): Uses 1 pair, 18 AWG wire for power (max distance 5,100'). Supports up to 3 devices per wire run and a maximum of 11 devices per power supply.
Usage Features:
Installation:
- Requires 120v power and a dedicated analog phone line (POTS, PBX, central office, cellular, or VoIP).
- Mount the SmartRescue back box using suitable screws.
- Connect analog phone line and battery backup.
- Wire emergency phones to the SmartRescue using 4 wires per phone. Pins 2 and 3 (red and green) carry the outside phone line, while pins 1 and 4 (yellow and black) are for intercom.
- For Area of Refuge applications, biscuit jacks are recommended for phone connections to prevent loose connections.
- Shields from cabling runs should be attached to a mounting screw on the SmartRescue housing.
Operation:
- LED Indicators:
- Solid lit LED: Call in progress.
- Slow blinking LED: Call on hold.
- Green LED next to phone/sub-master/rescue services: Indicates active conversation.
- Power LED (green): Constantly lit when powered.
- Battery LED: Red (low charge), Yellow (mid charge), Green (full charge).
- Initiating a Call from SmartRescue: Lift handset, press the Talk button for the desired phone/sub-master. Press Talk button again to place on hold, a third time to resume. Hang up to disconnect.
- Emergency Phone Calling SmartRescue: An audible tone will sound at the SmartRescue, and the corresponding green LED will light. Lift handset to establish two-way communication.
- Emergency Phone Calling Offsite (via SmartRescue): If the call is not answered at the SmartRescue, the emergency phone will hang up and dial the second programmed number. The Rescue Services LED will light, indicating the outside line is active. SmartRescue can join the conversation or place the phone on hold to speak only with rescue services.
- Programming Options:
- Factory Default: Emergency phones call directly offsite.
- SmartRescue First Mode: Emergency phones call SmartRescue first, then offsite if unanswered.
- Programming Emergency Phones: Use the onboard keypad to program emergency numbers (up to 5), location messages (plays once, twice, or until * is pressed), and consolidate mode.
- Consolidator Mode (Elevator Industry Only): Allows up to ten SmartPhones on a single telephone line, with the ability to toggle between them from an outside call using *1-*5 for phones 1-5 and #1-#5 for phones 6-10. *0 speaks to all phones.
- Adjusting Volume on SmartPhone: Use a Philips Head screwdriver to turn the VR1 POT (volume) and VR2 POT (microphone sensitivity) on the SmartPhone board.
- Changing Phone Line Check Frequency: Program using the onboard keypad (ENTER, 3, 4, ENTER, 4-digit HH:MM). Default is 10 minutes; UL 2017 requires 3 minutes.
Maintenance Features:
SmartRescue Maintenance:
- Annual check of operation, lights, and indicators.
- Periodic testing should be done with the primary power source disconnected.
Battery Maintenance:
- Rechargeable batteries should be replaced every 3 years under normal circumstances.
- Battery may take up to 18 hours to fully charge initially.
Troubleshooting:
- Power LED not illuminated: Check 24v power to phone and secure circuit board connection.
- Battery LED not illuminated or always red: Battery may not be charged (allow 18 hours), plug not connected, or battery worn (replace every 2 years).
- LEDs on SmartPhone flash when button pressed: Verify phone line is working, connected, and has dial tone.
- Sub-Master and phone LEDs blinking on SmartRescue: Verify power is applied and backup battery is connected to SmartRescue board.
- SmartRescue LEDs stay on: Wires may be crossed; verify wiring from SmartRescue to SmartPhone.
- Poor two-way communication: Adjust VR1 and VR2, verify wiring is not spliced.
- SmartRescue will not dial phones: Verify intercom wires (yellow and black) are connected to pins 1 and 4.
- SmartRescue dials, but phones don't dial SmartRescue: No outside phone line connected, phone line lacks 24v-52v, or no dial tone. Test with analog phone.
- No sound/tone on SmartRescue handset: Verify 24v power to SmartRescue and handset volume.
- Dial tone on SmartRescue handset, phone not calling out: Wire pairs out of order, or wires shorted.
The SmartRescue system is available in various models, including 5-zone and 10-zone configurations, with options for Stainless Steel, Powder Coated Steel, Surface Mount, and Flush Mount enclosures.
Need help?
General
To Next Page
