Rational iCombi Pro XS 6-2/3 - Inspiration and Help; Help Displayed on the Unit; Telephone Help; Help in a Service Call

17 | Inspiration and help
Operating instructions 97 / 112
17 Inspiration and help
17.1 Help displayed on the unit
These operating instructions and a large number of application examples from around the world are available in
the unit for operational assistance. The application examples show you which food you can best cook with an
intelligent cooking process. You will also find all information concerning load sizes and the use of special
accessories.
The help function in the unit is context-sensitive. This means that you always see the latest help content on the
displayed area on the display.
1. Press the button
> The help function is opened and displays the appropriate help content.
17.2 Telephone help
ChefLine
®
We offer a telephone consulting service to answer any questions you have about applications or recipes. Quick,
simple, from cook to cook and 365 days a year. Simply call the ChefLine
®
. You can find the number for
ChefLine
®
on the sticker on the cooking cabinet door, or in the settings under Service and at rational-online.com
.
RATIONAL Service Partners
Our units are reliable and have a long service life. Should customers ever encounter technical issues; our
RATIONAL Service Partners will provide fast, efficient assistance. Guaranteed spare parts supply and a weekend
call-out team included. You can find the number under Settings > Service or at rational-online.com
.
17.3 Help in a service call
17.3.1 Automatically transferring service data to ConnectedCooking
If you have connected your unit with ConnectedCooking, you can set it so that the service data is automatically
transferred to ConnectedCooking at regular intervals.
a Your unit is connected with ConnectedCooking [}85].
1. Press the button
2. Press the button ConnectedCooking
3. Next to Automatically transfer service data, press the button: ON
>> Service data will now transfer automatically to ConnectedCooking. You can view the data at
connectedcooking.com
or in the ConnectedCooking app.
17.3.2 Retrieving service data
You can retrieve the service data in the settings. Click here for more information: Service [}80]
17.4 Problem resolution
When an error message is displayed, you can swipe it away while you are waiting for assistance. The error
message will be minimised and shown as a red symbol on the side. If you press on this symbol, the error message
will be magnified again.