Chapter 2: Maintenance & Troubleshooting 27
Technical support
Raymarine provides a comprehensive customer support service, on the
world wide web and by telephone help line.
Our web address is www.raymarine.com
Telephone numbers are:
• For the United States of America:
+1 800 539 5539 Ext. 2444
or
+1 603 881 5200 Ext. 2444
• For the UK, Europe, the Middle East and the Far East:
Telephone: +44 (0)23 9271 4713
Fax: +44 (0)23 9266 1228
Help us to help you
When requesting assistance, please quote as much of the following
information as possible:
• Equipment type.
• Product code.
• Serial number.
• Software version number.
To find out the software version number and serial number of your ST60
Graphic Display:
1. During normal operation, hold down the and buttons for approxi-
mately 4 seconds, to display the VERSION screen.
2. Note the software version number and serial number, then hold down the
and buttons for approximately 2 seconds, to return to normal
operation.
Software version & serial number
D6444_1
81226_1.book Page 27 Wednesday, November 19, 2003 9:53 AM