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Raz Memory User Manual

Raz Memory
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RAZ Memory
Cell Phone
User Guide
Please retain the User Guide for future
reference. The User Guide is available
on our website at
www.razmobility.com/support/memorycellphone
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Raz Memory Specifications

General IconGeneral
BrandRaz
ModelMemory
CategoryCell Phone
LanguageEnglish

Summary

General Description

Items Supplied with the RAZ Memory Cell Phone

Wireless Service and the SIM Card

Phone Layout

Charging and Turning Your Phone On or Off

The RAZ Memory Cell Phone Environment

Volume

Power Button

Making and Answering Calls

Calling 911

Instructions for dialing emergency services 911.

RAZ Emergency Service

Voicemail

Managing the Phone from Afar with the RAZ Care App

Placing Video Calls

Allows video calls to the main phone user via the RAZ Care app.

Managing Contacts

Enables adding, editing, deleting, and reordering contacts, including photos.

Allow List

Permits specific numbers not in contacts to call the user.

Ringtones & Ring Volume

Allows selection of ringtones and adjustment of the ring volume.

Background Color

Enables setting the primary screen background to white or black.

Limiting Incoming Calls to Contacts

Restricts incoming calls to only those from contacts or the Allow List.

Speaker

Automatically routes all calls to the speakerphone.

Show Dial Pad

Activates an icon for a dial pad on the phone screen for manual dialing.

Low Battery Text Message Notification

Sends a text message to the caregiver when the phone's battery is low.

Auto Answer

Makes incoming calls answer automatically, routing to speakerphone.

Call Activation Method

Allows modification of how calls are initiated (e.g., tap, hold).

Auto-lock Screen

Locks the display after two minutes of inactivity.

Receive Text Message When User Calls 911

Notifies caregivers via text when the user calls 911.

Phone Will Announce that Battery is Charging

The phone announces 'phone charging' when it is plugged in.

Remind User to Charge

Sends reminders to the user when the phone's battery is low.

Hear Name of Caller

Announces the caller's name aloud during an incoming call.

Special Display for People with Low Vision or Hand Tremors

Adjusts display for larger contacts, buttons, and icons for low vision users.

Phone Location

Allows caregivers to track the phone's current location via GPS.

Phone Status

Displays the phone's battery strength and signal strength.

Call History

Shows a log of all incoming, outgoing, and missed calls.

Add Caregivers

Allows primary caregivers to add or remove secondary caregivers.

Being a Caregiver to More than One User

Enables managing multiple RAZ phones from a single caregiver account.

Memory Phone User Information

Stores and allows editing of user's basic information.

Quiet hours

Sets times when the user cannot make calls to specific contacts.

Reminders

Allows sending sticky note or audio reminders to the user.

Additional information

Provides links to videos and FAQs for more details.

Customer support

Lists phone, web chat, and email contact details for support.

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