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General| Target Audience | Seniors |
|---|---|
| GPS | Yes |
| Operating System | Proprietary |
| Rear Camera Resolution | 2MP |
| Front Camera Resolution | No |
| Wireless Technology | Bluetooth |
| Type | Feature Phone |
| Display | Color LCD |
| Emergency Features | SOS Button |
| Special Features | Large buttons |
Lists the items included in the package with the RAZ Memory Cell Phone.
Explains the necessity of wireless service and a data plan for the phone to function.
Details charging the phone and how to turn it on or off correctly.
Explains the simplified user interface and how it prevents exiting to the standard Android environment.
Notes that the volume rocker is disabled and the volume is always set to maximum; details speaker activation.
Explains initiating, answering calls, and modifying activation methods.
Details dial pad access, call history viewing, and lack of voicemail support.
Describes the procedure to call 911 by pressing and holding the emergency button.
Alternative emergency service for users with memory loss, offering dispatch support and caregiver alerts.
Guides caregivers on accessing and managing the phone via the RAZ Care app or online portal.
Explains how to add, edit, delete, and reorder contacts, including adding pictures.
Describes how to view the phone's location and check battery/signal status.
Details using the Allow list, limiting calls, and setting up low battery alerts.
Guides on setting ringtones, background color, and sending user reminders.
Explains disabling the power button and setting quiet hours for call restrictions.
Provides a link to the website for additional information, videos, and FAQs.
Lists contact methods for customer support, including phone, web chat, and email.
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