Allow list
If incoming calls have been limited to
contacts, the caregiver may want specific
people who are not contacts to have the
ability to reach the user. To do this, an “Allow
list” can be created. Any number on the Allow
list can call the user, even if that number is
not a contact.
To add, edit or delete a person in the Allow
list in the app, tap “Allow list” within the
Contacts tab, then add, edit, or delete the
person/number just like you would a regular
contact. To add, edit or delete a person in the
Allow list in the portal, select the “Allow list”
in the menu.
Phone status
The portal and app present the phone’s
battery strength and signal strength.
The portal, but not the app, also indicate
whether the connection is 3G or 4G. In the
app, this information is presented within
the “More” tab. If the phone is turned off
or does not have a connection, you will see
the phone’s last known battery strength.
In the portal, the status information is in
the top right-hand corner of every page.
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