If that is not your case, please send us a clear picture of the bar code and the result you
get, our customer service will help you to solve the problem.
Q3. Some bar codes can not be read, why?
Answer：
A. Incomplete and unclear bar codes might not be read.
B. It is possible that the setting is off by default for some bar code types which are not
commonly used. You need activate a specific bar code type (on page 20) to get it
working. Please feel free to contact our Customer Service Team for further assistance if
you don't know the exact type of bar code that you are referring to.
Q4. Is there any bar codes to remove auto-enter after every scanning?
Answer: To remove the auto-enter, please scan the code “ Disable end
character”on page 16.
Q5. Is there a way to make the scanner work with a white print on a black background?
Answer: To set the scanner to read white bar code on black ground，please scan the
code “White in black background - On”on page 20, 30, 31,32.
Example 3：There are two separate bar codes together， it scanned the first 12digits
in the barcode but not the last five.
Solution：please scan the code “UPCA- additional 2 digits-On”on page 21.
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