Rec Tec Grills RT-2500 - Excessive or Discolored Smoke Issues; Poor Heating or Temperature Maintenance

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Issue Potential Cause Solution(s)
Grill is
smoking
excessively
or smoke is
discolored
Pellet quality / age
Excess ash in
re pot
Blower fan
Inspect pellets; ensure that pellets
are dry and have not broken down
into sawdust.
If problem persists, remove pellets
from the hopper and clean ash
from your re pot, replace with
fresh dry pellets.
Check the burn pot for ash and
clean as necessary (It is advised to
clean re pot every 3-5 uses).
Unplug grill. Remove access panel;
visually inspect blower fan for any
obstructions, loose connections,
bugs, etc.
Remove obstructions. Power grill
on. If problem persists, unplug
grill. Spin fan manually for several
revolutions. Plug grill back in. If
problem still persists, your blower
fan may need to be replaced.
Call Customer Service.
Grill will not
heat up to
or maintain
proper temp
Pellet quality / age
Insufcient airow
Inspect pellets; ensure that pellets
are dry and have not broken down
into sawdust.
If problem persists, remove pellets
from the hopper and clean ash
from your re pot, replace with
clean dry pellets.
Check re pot for any obstructions/
ash accumulation.
Check re pot for ash and clear as
necessary.
Excess ash in
re pot
31
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our commitment to serve you. Please consult the chart below
to help resolve issues you may encounter.
Also, please don’t hesitate to contact us with any issues.