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warranty information
SEALY CANADA LTD. (SEALY
®
) WARRANTS THAT IT WILL, AT SEALY
®
’S
OPTION, REPLACE OR REPAIR PURCHASER’S REFLEXION
®
ARC MODEL IF IT
IS DEFECTIVE DUE TO FAULTY WORKSMANSHIP OR MATERIALS, SUBJECT TO
THE LIMITATIONS DESCRIBED IN THIS WARRANTY.
SEALY
®
UNDERTAKES NO RESPONSIBILITY FOR THE QUALITY OF THE
GOODS EXCEPT AS OTHERWISE PROVIDED IN THIS WARRANTY. THERE ARE
NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE
THEREOF.
THIS WARRANTY APPLIES ONLY TO REFLEXION
®
ARC MODEL. THIS MODEL
MAY BE IDENTIFIED BY REFERENCE TO THE SERIAL NUMBER ON THE
PRODUCT.
YEARS 1 THROUGH 3: FULL COVERAGE OF PARTS AND LABOR
Reflexion
®
Arc
is warranted against defects in the workmanship or materials for
a period of three (3) years from the warranty commencement date. During these
first three years of the warranty, the entire product is so covered, including factory
supplied electronics, electrical components, drive motors and power supply
components. Upon notice during the first through third year from the warranty
commencement date, Sealy
®
will send replacement parts to the purchaser,
at no cost, in order to replace any such defective part. In addition, Sealy
®
will
pay all authorized labor and transportation costs associated with the repair or
replacement of any parts which Sealy
®
determines to be defective. This three
(3) year warranty shall not apply if the purchaser does not return any and all
defective parts to Sealy
®
within 15 days of purchaser’s receipt of such replacement
parts furnished. Return of the frame, however, should it need to be replaced, is not
required.
In no instance will this warranty cover any damage attributable to misuse or to
normal wear and tear or to excessive weight placed upon the product. Nor will
this warranty cover any purchaser other than the original purchaser nor will it
cover product purchased from an unauthorized third party. If you are not the
original purchaser of this product, you take “as is” and “with all faults.” If you
did not purchase this Reflexion
®
Arc we will require proof of purchase from you
demonstrating that you are the original purchaser and are eligible to make a valid
claim under this Warranty.
YEARS 4 THOUGH 5: FULL COVERAGE OF PARTS ONLY
Upon notice during the years four (4) and five (5) from the warranty
commencement date, Sealy
®
will oer replacement parts for any defective parts
to the purchaser. Factory supplied electronics, electrical components, drive
motors and power supply components are included. This two (2) year Warranty
shall not apply if purchaser does not return any and all defective parts to Sealy
®
within 15 days of purchaser’s receipt of replacement part. Purchaser shall bear
all service, transportation, labor and shipping costs related to the delivery and/or
replacement of the defective part.
FRAME ONLY - YEARS 1 THROUGH 25 WARRANTY
Notwithstanding the above, Sealy
®
extends a 25 Year Warranty on the frame
itself used in this product. Specifically, Sealy
®
warrants that for a full 25 years,
any defect in the workmanship or the materials used in the frame itself shall be
covered. In the event of a frame defect, full product replacement will be oered.
For purposes of this 25 Year Warranty, the frame consists of the metal structure
of the base and specifically excludes its cover, its side rails, decking and legs,
actuator lift motors, control box, remote controls, power supply, and any power
supply cords.
ADDITIONAL TERMS AND CONDITIONS
In no instance will this warranty cover any damage attributable to misuse or to
normal wear and tear or to excessive weight placed upon the product. Nor will
this warranty cover any purchaser other than the original purchaser nor will it
cover product purchased from an unauthorized third party. If you are not the
original purchaser of this product, you take “as is” and “with all faults.” If you
did not purchase this Reflexion
®
Arc directly from Sealy
®
we will require proof of
purchase from you demonstrating that you are the original purchaser and eligible
to make a valid claim under this Warranty.
This Warranty does not include coverage for damage caused by the purchasers
or by other users if the product has been used in a manner inconsistent with
the operation and maintenance procedures outlined in the Complete Reference
Guide, this Warranty, or any other applicable document published or approved by
Sealy
®
. Nor does it include coverage if the product has been repaired or modified
by the purchaser or by an unauthorized third party or if the product has been
damaged in transit. This Warranty does not apply to damage to mattresses,
fabric, cables, electrical cords or items supplied by Resellers, as defined below.
Contact the Reseller or other appropriate party for warranty information on these
items. Nor does this Warranty apply to any unnecessary service calls, including
costs for in home service calls solely for the purpose of educating the consumer
about the unit or finding an unsatisfactory power connection. In addition, if the
recommended weight restrictions are not followed (Twin Long, Double, and
Queen bases - up to 850 lbs. each) this Warranty is void.
Replacement parts may be new or reconditioned at Sealy
®
’s discretion.
Except for the 25 Year Warranty provided for the frame of this product, there is
no warranty at all after five years, dating from commencement of this Limited
Warranty.
ADDITIONAL LIMITATIONS ON WARRANTY COVERAGE
In the event a warranty claim is filed and a warranty replacement is deemed
necessary, purchaser will be required to surrender the original product, including
any components, to Sealy
®
at the time of the replacement. Return of the frame,
however, should it need to be replaced, is not required.
Repairs to or replacement of the Reflexion
®
Arc model or its components under
the terms of this Limited Warranty will apply to the original warranty period
Limited Warranty for Reflexion
®
Arc
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