Ricoh InfoPrint 1532

Solving print quality problems
108
Troubleshooting
Toner appears on the back of
the printed page.
Toner is on the transfer roll. To help prevent this, do not load print media that is smaller
than the page size of the job to be printed.
Open and close the printer top front cover to run the printer setup cycle and clean the
transfer roll.
Toner fog or background
shading appears on the page.
• Check the print cartridge to make sure it is installed correctly.
•The Toner Darkness setting may be too dark. Change the Toner Darkness setting in
the Quality Menu.
• Replace the charge rolls.
• Replace the print cartridge.
Entire page is white. • Make sure the packaging material is removed from the print cartridge.
• Check the print cartridge to be sure it is installed correctly.
• The toner may be low. To utilize the remaining toner, remove the cartridge by gripping
the handles with both hands. With the cartridge arrows pointing downward, firmly
shake the print cartridge side-to-side and front-to-back several times to redistribute the
toner. Reinstall the cartridge and then press
. Repeat this procedure multiple times
until the print remains faded. When the print remains faded replace the print cartridge.
Streaks appear on the page. • The toner may be low. To utilize the remaining toner, remove the cartridge by gripping
the handles with both hands. With the cartridge arrows pointing downward, firmly
shake the print cartridge side-to-side and front-to-back several times to redistribute the
toner. Reinstall the cartridge and then press
. Repeat this procedure multiple times
until the print remains faded. When the print remains faded replace the print cartridge.
• If you are using preprinted forms, make sure the ink can withstand temperatures of
230°C (446°F).
Printing is too dark. • Change the Toner Darkness setting in the Quality menu.
• Change the Brightness setting in the Quality menu.
• Change the Contrast setting in the Quality menu.
Note: Macintosh computer users should make sure the job lines per inch (lpi) setting is
not set too high in the software application.
Problem Action