Ricoh MP C2011 User Manual

Problems Causes Solutions
The Authentication screen
appears.
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.
Enter your login user name and user
password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started.
An error message remains,
even if misfed paper is
removed.
Paper is still jammed in the
tray.
Remove the jammed paper by
following the procedures displayed on
the control panel. For details about
removing jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
An error message remains
displayed even if the
indicated cover is closed.
One or more covers that are
not indicated are still open.
Close all the covers of the machine.
Original images are printed
on the reverse side of the
paper.
You may have loaded the
paper incorrectly.
Load the paper correctly. For details
about loading paper, see "Loading
Paper", Paper Specifications and
Adding Paper.
Misfeeds occur frequently. Using curled paper often
causes misfeeds or soiled
paper edges.
• Take the stiffness out of the paper
with your hands to straighten out
the curl.
• Load the paper up side down so
that the curled edges face
downward. For details about
recommended paper, see
"Recommended Paper", Paper
Specifications and Adding Paper.
• Lay cut paper on a flat surface to
prevent paper from curling, and
do not lean it against the wall. For
details about the proper way to
store paper, see "Paper Storage",
Paper Specifications and Adding
Paper.
9. Troubleshooting
136

Ricoh MP C2011 Specifications

General

Print Technology	Laser
Print Speed (Black)	20 ppm
Print Speed (Color)	20 ppm
Max Print Resolution	1200 x 1200 dpi
Copy Speed (Black)	20 cpm
Copy Speed (Color)	20 cpm
Copy Resolution	600 dpi
Multiple Copy	Up to 999 copies
Paper Output	250 sheets
Duplex Printing	Yes
Processor	600 MHz
Memory (Standard)	1.5 GB
Memory (Maximum)	1.5 GB
Hard Disk Drive (Optional)	250 GB
Power Source	220-240V, 50/60Hz
Fax Transmission Speed	33.6 kbps
Max Paper Size	A3
Network Connectivity	Ethernet
Scan Resolution	600 dpi
Functions	Print, Copy, Scan
Zoom	25% to 400%
Scan Speed (Black)	54 ipm
Scan Destinations	Email, Folder, USB
Paper Sizes	A3, A4, A5, B4, B5
Interface	USB 2.0, Ethernet
Network Protocol	TCP/IP, IPv4, IPv6
Operating System Compatibility	Windows, Mac, Linux
First Print Time (Color)	11 seconds or less