Ricoh MP C2011 User Manual

Problems Causes Solutions
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor.
The Address Book cannot be
changed while deleting the
multiple stored documents.
Wait a while, and then retry the
operation.
The Address Book cannot be
changed from the display
panel.
The Address Book cannot be
changed while it is being
backed up from Web Image
Monitor or other tools
running on the computer.
• Wait until the Address Book
backup is complete, and then try
to change the Address Book
again.
• If an SC997 error occurs, press
[Exit].
Cannot use Web Image
Monitor to print documents
stored in Document Server.
When print volume limits are
specified, users cannot print
beyond their print volume
limit. Print jobs selected by
users who have reached
their print volume limits will
be canceled.
• For details about specifying print
volume limits, see Security Guide.
• To view the status of a print job,
see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job History] in
"Document Server".
The function does not run or
cannot be used.
If you are not able to carry
out your job, it may be that
the machine is being used
by another function.
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see "When Multiple
Functions Cannot Be Executed
Simultaneously", Troubleshooting.
The function does not run or
cannot be used.
The function cannot be
performed while the Address
Book is being backed up
from Web Image Monitor or
other tools running on the
computer.
Wait a while. When the Address Book
backup is complete, the function will
be performed.
• If you cannot make copies as you want because of paper type, paper size, or paper capacity
problems, use the recommended paper. For details about recommended paper, see page 117
"Recommended Paper Sizes and Types".
9. Troubleshooting
138

Ricoh MP C2011 Specifications

General

Print Technology	Laser
Print Speed (Black)	20 ppm
Print Speed (Color)	20 ppm
Max Print Resolution	1200 x 1200 dpi
Copy Speed (Black)	20 cpm
Copy Speed (Color)	20 cpm
Copy Resolution	600 dpi
Multiple Copy	Up to 999 copies
Paper Output	250 sheets
Duplex Printing	Yes
Processor	600 MHz
Memory (Standard)	1.5 GB
Memory (Maximum)	1.5 GB
Hard Disk Drive (Optional)	250 GB
Power Source	220-240V, 50/60Hz
Fax Transmission Speed	33.6 kbps
Max Paper Size	A3
Network Connectivity	Ethernet
Scan Resolution	600 dpi
Functions	Print, Copy, Scan
Zoom	25% to 400%
Scan Speed (Black)	54 ipm
Scan Destinations	Email, Folder, USB
Paper Sizes	A3, A4, A5, B4, B5
Interface	USB 2.0, Ethernet
Network Protocol	TCP/IP, IPv4, IPv6
Operating System Compatibility	Windows, Mac, Linux
First Print Time (Color)	11 seconds or less