Ricoh MP W6700

Problem Cause Solution
The Authentication screen
appears.
Basic Authentication,
Windows Authentication or
LDAP Authentication is set.
Enter your login user name and user
password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started.
An error message is still
displayed, even if misfed
paper is removed.
Paper is still jammed in the
tray.
Remove the jammed paper by
following the procedures displayed on
the control panel. For details about
removing jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
An error message is still
displayed, even if the
indicated cover is closed.
One or more covers that are
not indicated are still open.
Close all the covers of the machine.
Original images are printed
on the reverse side of the
paper.
You may have loaded the
paper incorrectly.
Load the paper correctly. For details
about loading paper, see "Loading
Paper", Paper Specifications and
Adding Paper.
Misfeeds occur frequently. Using curled paper often
causes misfeeds.
• Flatten the paper with your hands
to straighten out the curl.
• Load the paper up side down so
that the curled edges face
downward. For details about
recommended paper, see
"Recommended Paper", Paper
Specifications and Adding Paper.
• Place cut paper on a flat surface
to prevent paper from curling,
and do not lean it against the
wall. For details about the proper
way to store paper, see "Paper
Storage", Paper Specifications
and Adding Paper.
9. Troubleshooting
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