Problem Cause Solution
Misfeeds occur frequently. Paper of undetectable size
has been loaded.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• If you load a paper size that is not
selected automatically, you need
to specify the paper size with the
control panel.
Misfeeds occur frequently. There is a foreign object on
the output tray.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• Do not place anything on the
output tray.
The machine does not turn
off in 3 minutes after the
main power is turned off.
The machine cannot perform
the shutdown procedure.
Repeat the shutdown procedure. If the
machine does not turn off, disconnect
the machine's power cord from the
wall outlet.
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor.
The Address Book cannot be
changed while you delete
the multiple stored
documents.
Wait a while, and then retry the
operation.
The function does not run or
cannot be used.
If you cannot carry out your
job, it may be that the
machine is being used by
another function.
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see "When Multiple
Functions Cannot Be Executed
Simultaneously", Troubleshooting.
• If you cannot make copies as you want because of paper type, paper size, or paper capacity
problems, use the recommended paper. For details about recommended paper, see page 117
"Recommended Paper Sizes and Types".
• The edge of the copied paper may appear to be faintly soiled when being stacked on the tray.
When You Have Problems Operating the Machine
135
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