Message Cause Solution
"PDF file printing is not allowed.
Cannot print."
You have no privileges to print
the PDF file you want to print.
Contact the owner of the
document.
"PDF password is incorrect.
Cannot print."
A wrong password was entered
when an encrypted PDF file was
printed.
Check the password.
"Print Overrun" Printing images was aborted. Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver
Help.
"Receiving data failed." Data reception was aborted. Resend the data.
"Sending data failed." The machine received a
command to stop a transmission
from the printer driver.
Check that the computer is
working correctly.
"The selected paper size is not
supported. This job has been
cancelled."
Printing was canceled because
the specified paper size cannot
be fed from the tray.
Check the available paper size.
"The selected paper type is not
supported. This job has been
cancelled."
The machine does not
recognize the paper type
specified using the printer
driver.
Check that the machine is
connected to the network
correctly and bidirectional
communication is enabled. If the
problem persists, check the user
paper type settings of the
machine.
"You do not have a privilege to
use this function. This operation
has been cancelled."
The print job was cancelled
because of one of the following:
• The user does not have
privileges to print.
• No privileges to print are
assigned to the entered
user name or user code, or
A wrong password was
specified for the user name.
Enter the user name or user
code with privileges to print, or
enter the correct password for
the user name.
Alert Messages (Printed on Error Logs and Reports)
107
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