Ricoh P C311W User Manual

Message Explanation Recommended Action
Check Paper Type The paper type setting in the
tray # (1, 2, bypass) differs
from that of actual paper type in
the tray.
Load paper of the selected type
in the tray, and then press the
[Stop/Start] key to continue
printing.
Press the [Job Reset] key to
cancel printing.
Cover Open The top or front cover is open. Open and then close the top or
front cover.
Please Download Controller FW could not be
downloaded.
Turn off the main power, turn it
back on, and then download
the controller FW again.
If the download fails again,
contact your sales or service
representative.
Incorrect Print Cart. # Irregular print cartridge #
(Black, Magenta, Cyan or
Yellow) is set.
Replace the print cartridge to an
appropriate one. See
page 133 "Replacing the Print
Cartridge".
If the error message appears
even though the print cartridge
is attached correctly, use a dry
cloth to wipe the part of the print
cartridge that is in contact with
the machine.
Out of Paper: # The indicated tray # (1, 2,
bypass) is out of paper.
Load paper into the indicated
paper tray.
See page 26 "Loading Paper".
Memory Overflow This error occurs when FW
memory is not enough to save
the printing page.
Reduce the size of the data, and
then try the operation again.
7. Troubleshooting
158

Ricoh P C311W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Duplex printing mode	-
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Paper tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Total number of input trays	1
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Printer fonts	PCL
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PDF, PostScript 3
Mac operating systems supported	Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Windows operating systems supported	Windows 10, Windows 8.1
Energy Star Typical Electricity Consumption (TEC)	0.31 kWh/week
Internal memory	256 MB
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Display	LCD
Control type	Buttons
Product color	Grey, White
Market positioning	Business

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g