Ricoh P C311W User Manual

Message Explanation Recommended Action
Print Cart. Set Error # The indicated print cartridge is
not installed correctly, or not
installed.
Install the indicated print
cartridge correctly.
The error message appears
even though the print cartridge
is installed correctly.
Using a dry cloth, carefully
wipe the interface area on the
print cartridge surface.
Fusing Unit Set Error The fusing unit is not installed or
not installed correctly.
Install the fusing unit correctly.
Waste Toner Bottle: Not Set The waste toner bottle is not
installed or not installed
correctly.
Install the waste toner bottle
correctly.
If the error message appears
even though the waste toner
bottle is attached correctly,
contact your service
representative.
ServiceCall - SCXXX There is a problem with the
printer's controller.
Turn off the main power, and
then turn it on again.
If the error occurs again,
contact your sales or service
representative.
Density Sensor Require
Cleaning
Color registration failed. Clean the toner density sensor.
See page 146 "Cleaning the
Toner Density Sensor".
7. Troubleshooting
160

Ricoh P C311W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Duplex printing mode	-
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Paper tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Total number of input trays	1
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Printer fonts	PCL
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PDF, PostScript 3
Mac operating systems supported	Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Windows operating systems supported	Windows 10, Windows 8.1
Energy Star Typical Electricity Consumption (TEC)	0.31 kWh/week
Internal memory	256 MB
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Display	LCD
Control type	Buttons
Product color	Grey, White
Market positioning	Business

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g