Message Cause Solution and reference
"No response from server." A timeout occurred while the
machine was connecting to the
server for LDAP Authentication
or Windows Authentication.
Check the status of the server.
"Cannot print." You have no privileges to print
the PDF file you want to print.
Consult the owner of the
document.
"Password mismatch." A wrong password was entered
when an encrypted PDF file was
printed.
Check the password.
"Format or Syntax Error." A syntax error, etc., occurred. Check that the PDF file is valid.
"Print overrun." Printing images was aborted. Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver
Help.
"Receiving data failed." Data reception was aborted. Resend the data.
"Sending data failed." The machine received a
command to stop a transmission
from the printer driver.
Check that the computer is
working correctly.
"Paper Size Error" Printing was canceled because
the specified paper size cannot
be fed from the tray.
Check the available paper size.
"Paper Type Error" The machine does not
recognize the paper type
specified using the printer
driver.
Check that the machine is
connected to the network
correctly and bidirectional
communication is enabled. If the
problem persists, check the user
paper type settings of the
machine.
5. Troubleshooting
122
To Next Page
Loading...
