When documents cannot be stored in the Document Server
Messages Causes Solutions
"Document Server is not
available to use. Cannot store."
You cannot use the Document
Server function.
• For details about using
Document Server function,
contact your administrator.
• For details about how to
set permissions, see
Security Guide .
"Exceeded max. capacity of
Document Server. Cannot
store."
The hard disk became full after
a file was stored.
• Delete some of the files
stored in the Document
Server.
• Reduce the file size to be
sent.
"Exceeded max. number of files
of Document Server. Cannot
store."
The maximum file capacity of
the Document Server was
exceeded.
Delete some of the files stored in
the Document Server.
"Exceeded max. number of files.
(Auto)"
While using the error job store
function to store Normal Print
jobs as Hold Print files, the
maximum file capacity for file
storage or Hold Print file
management (automatic) was
exceeded.
Delete Hold Print files
(automatic) or unneeded files
stored in the machine.
"Exceeded max. number of
pages of Document Server.
Cannot store."
The maximum page capacity of
the Document Server was
exceeded.
• Delete some of the files
stored in the Document
Server.
• Reduce the number of
pages to send.
"Exceeded max. number of
pages. (Auto)"
While using the error job store
function to store Normal Print
jobs as Hold Print files, the
maximum page capacity was
exceeded.
• Delete unneeded files
stored in the machine.
• Reduce the number of
pages to print.
9. Troubleshooting
192
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