Messages Causes Solutions
"Command Error" An RPCS command error
occurred.
• Check if the
communication between
the computer and the
machine is working
correctly.
• Check if the correct printer
driver is being used.
• Check if the machine's
memory size is set correctly
in the printer driver.
• Check that the printer
driver is the most up-to-
date version available.
"Compressed Data Error." The printer detected corrupt
compressed data.
• Check the connection
between the computer and
the printer.
• Check that the program
you used to compress the
data is functioning
correctly.
"Data storage error." You tried to print a Sample Print,
Locked Print, Hold Print, or
Stored Print file, or to store a file
in the Document Server when
the hard disk was
malfunctioning.
Contact your service
representative.
"Error has occurred." A syntax error, etc., occurred. Check that the PDF file is valid.
"Exceeded max. number of files
to print for temporary / stored
jobs."
While printing a Sample Print,
Locked Print, Hold Print, or
Stored Print file, the maximum
file capacity was exceeded.
Delete unneeded files stored in
the machine.
"Exceeded max. number of
pages to print for temporary /
stored jobs."
While printing a Sample Print,
Locked Print, Hold Print, or
Stored Print file, the maximum
page capacity was exceeded.
• Delete unneeded files
stored in the machine.
• Reduce the number of
pages to print.
9. Troubleshooting
196