When documents cannot be scanned properly
Message Cause Solution
"All the pages are detected
as blank. No file was
created."
No PDF file was created
because all the pages of the
scanned original were detected
as blank when [On] is specified
for [Delete Blank Page] in [OCR
Settings].
Check whether the original is set
upside down.
Change [OCR Scanned PDF:
Blank Page Sensitivity] in [Scanner
Features] to "Sensitivity Level 1".
"Check original's orientation." Originals may sometimes not be
scanned depending on a
combination of items such as the
specified scaling factor and
document size.
Change the orientation of the
original, and then scan the original
again.
"Exceeded max. data
capacity."
"Check scanning resolution,
then press Start key again."
The scanned data exceeded
maximum data capacity.
Specify the scan size and
resolution again. Note that it may
not be possible to scan very large
originals at a high resolution. For
details about the settings for the
scanner function, see "Relationship
between Resolution and Scan
Size", Preparation.
"Exceeded max. data
capacity."
"Check the scanning
resolution, then reset n
original(s)."
("n" in the message
represents a variable.)
The scanned original exceeded
maximum data capacity.
Specify the scan size and
resolution again. Note that it may
not be possible to scan very large
originals at a high resolution. For
details about the settings for the
scanner function, see "Relationship
between Resolution and Scan
Size", Preparation.
"Exceeded max. data
capacity."
"Check the resolution and the
ratio and then press the Start
key again."
The data being scanned is too
large for the scale ratio
specified in [Specify Size].
Reduce the resolution or [Specify
Size] value, and then scan the
original again.
11. Troubleshooting
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