Message Cause Solution
"Information for user
authentication is already
registered for another
user."
The user name for LDAP
was already registered in a
different server with a
different ID, and a
duplication of the user
name occurred due to a
switching of domains
(servers), and so on.
For details about user authentication,
see "Configuring User
Authentication", Security Guide.
When other errors occur
Message Cause Solution
"98: Error" The machine could not
access the hard disk
correctly.
Turn off the power, and then back on
again. If the message appears
frequently, contact your service
representative.
"Command Error" An RPCS command error
occurred.
Check using the following
procedure:
• Check if the communication
between the computer and the
machine is working correctly.
• Check if the correct printer
driver is being used.
• Check if the machine's memory
size is set correctly in the printer
driver.
• Check that the printer driver is
the most up-to-date version
available.
"Compressed Data Error." The printer detected
corrupt compressed data.
• Check the connection between
the computer and the printer.
• Check that the program you
used to compress the data is
functioning correctly.
11. Troubleshooting
444
To Next Page
Loading...
