Troubleshooting
44
Error Messages on the Screen
Message Causes Solutions
Paper Jam: Paper Remained
Jammed paper still remain-
ing inside.
Open the maintenance cover, remove the
toner cartridge, then remove the jammed
paper.
Do not expose the toner cartridge to
light.
Paper Jam: No feed
• Paper tray empty.
• Too much paper loaded
on the tray.
• Paper not loaded cor-
rectly.
• Paper curl.
• Use of unsupported
paper.
1. Load paper onto the tray, then press
the power key
2. Remove some paper from the tray,
then press the power key (Max capac-
ity: 50 sheets)
3. Remove all paper from the tray, re-
verse the direction and load the paper
again. Adjust the side fence, then press
the power key.
4. Remove the curl, then load the paper
again.
5. Use supported paper. See “Supported
Paper”, User Guide.
Paper Jam: Regist
• Use of unsupported
paper.
• Incorrect paper type
setting.
• Paper is damp or wrin-
kled.
• Use of folded paper.
• Paper curl.
Pull out the jammed paper carefully.
Paper Jam: Inner
Open the maintenance cover, remove the
toner cartridge, then remove the jammed
paper carefully. Set the toner cartridge
back into the machine, then close the
maintenance cover.
Do not expose the cartridge to light for
more than 5 minutes.
Paper Jam: Exit
Open the maintenance cover, lift up the
pressure release lever, then pull out the
jammed paper carefully. Push down the
pressure release lever, then close the
maintenance cover.
Cover Open The cover is open. Close the cover.
No Toner Cartridge
• A toner cartridge has not
been installed.
• The toner cartridge is not
set correctly.
1. Insert a toner cartridge.
2. Open the maintenance cover, pull out
the toner cartridge and insert it again.
PDL Memory Overow PDL memory overow Press the power key to clear this error.
Toner End
The toner cartridge is
empty.
Replace the toner cartridge.
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