If in any doubt or for more help and guidance on
the installation and operation of your Ring Dash
Cam please do not hesitate to contact our
technical helpline
PROBLEM REASON SOLUTION
SD CARD ERROR ‐ SEE
TROUBLESHOOTING GUIDE
SD card too slow
specifications shown in
the user manual
Please contact technical
helpline 0113 2137452
Dash cam not recording
Card is Full
Change dash cam loop
settings
Menu > Video
Length
Format SD Card
Menu
(Setup) > Format MicroSD
Card
Unsuitable MicroSD card
Check card type is correct
and suitable for dash cam
G‐Sensor setting too high
which has filled the card up
too quickly
Adjust dash cam settings
Menu > G-Sensor
Dash Cam not powering up
Power supply not
connected to 12v Socket
Ensure power supply is
plugged in and ignition is on
12V Socket dirty so not
making clean contact
Check and clean 12v Socket
Faulty power supply / Dash
Please contact technical
Dash cam falling down from
windscreen
Glass is greasy or dirty
Clean glass and ensure it is
dry before attempting to
refit
Video Image is blurred
Protective sticker on lens
Remove film before use