Roborock Saros 10 - Page 18

18
Issue Solution
Does the robot need to be charged
for at least 16 hours for the first
three uses?
•
No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
The robot does not resume cleaning
after recharging
•
Make sure that the robot is not in DND mode. DND mode will prevent auto top-up.
•
If the robot is placed manually on the dock or sent to dock by pressing buttons, it will not be
able to resume cleaning.
The robot begins to miss certain
spots
•
The wall sensor, cliff sensors, or carpet sensor may be dirty. Clean them with a soft, dry cloth.
Poor cleaning performance and/or
dust leakage
•
The dustbin is full and needs emptying.
•
The filter is blocked and needs cleaning.
•
The main brushes are tangled up. Clean the main brushes.
No or little water during mopping
•
Use the mobile app to increase the water flow.
The robot cannot return to the
charging dock after spot cleaning or
when it has been moved manually
•
After spot cleaning or a significant position change, the robot will re-generate the map. If the
charging dock is too far away, it may not be able to return to recharge and must be placed on
the charging dock manually.
Scheduled cleaning is not working
•
Keep the robot charged. Scheduled cleaning can only begin when the battery level is above 15%.
The status indicator light is steady red
•
Voltage error. Check that the local voltage meets the requirements listed on the dock.
•
Check clean water tank placement or refill the tank as required.
•
Check dirty water tank placement or empty the tank as required.
•
Check that the water filter of the cleaning sink is properly installed.
Reduced emptying performance or
unusual noise when emptying
•
The main brushes or main brush cover is not properly installed. Check and install in place.
•
The filter, air duct, disposable dust bag, suction inlet, air inlet, or dustbin is blocked. Clean to
remove blockages.
Voice alert Error 42 occurs and the
maintenance brush module stops at
one side of the cleaning sink
•
If the brush module stops at the left side, it may be jammed. Remove any items jamming it.
•
If the brush module stops at the right side, the water filter may be blocked or is not installed
in place. Clean and install in place.