20
Issue Solution
The LiDAR sensor is unable to raise/
lower itself
•
The LiDAR sensor lowers itself only when the robot cleans under furniture or appliances.
•
Check if any objects is stuck around the LiDAR sensor.
•
Wipe the upward sensor.
Unable to automatically detach/
reinstall the mop cloth mount
•
Check that the Auto-Detach/Reinstall Mop Cloth Mounts feature is enabled in the app.
•
The Auto-Detach/Reinstall Mop Cloth Mounts feature is applicable only under specific
conditions.
•
Check if the mop cloth mount is jammed.
•
Check that the mop cloth mount is properly installed on the robot.
•
Check if any objects are in the cleaning sink.
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