28
Meter Maintenance and Troubleshooting
7
When to clean or disinfect the
meter:
• Clean the meter to remove visible dirt
or other material.
• Disinfect the meter between each
patient use.
What to clean or disinfect:
• The area around slots and openings
• The meter display
• The entire meter surface
Make sure the meter is turned o.
Gently wipe the meter surface with a
soft cloth slightly dampened (wring
out any excess liquid) with one of
these solutions:
To clean the meter
Mild dishwashing liquid mixed with
water
To disinfect the meter
70 % isopropyl alcohol
Note: During disinfection, make sure
that the meter surface stays wet with
isopropyl alcohol for 2 minutes.
Additional wiping of the surface with
cloths dampened with isopropyl
alcohol may be necessary.
Dry the meter thoroughly with a soft
cloth.
Error Messages
w WARNING
Risk of a serious health incident
Using an error message to change
your therapy can lead to improper
therapy decisions.
• Never make therapy decisions based
on an error message.
• If you have any concerns or see any
other error message, contact Roche.
NOTE
The error code and Err will alternate
on the display for all coded error
messages (E-1 through E 14).
The meter will not turn on or the
display is blank.
• Batteries are dead.
Insert new batteries.
• Display is damaged. / Meter is
defective.
Contact Roche.
• Extreme temperatures.
Move the meter to a location with a
more moderate temperature.
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