Roche CoaguChek XS System - Page 72

CoaguChek XS System User Manual for Self-Testing, version 10.0 USA
72
Error: Internal Error
An error occurred during
the internal diagnostic test.
Solution:
Turn the meter off and
remove the batteries. Wait
at least one minute before
inserting the batteries into
the battery compartment.
Re-set the date and time if
necessary as described in
the Meter Setup section of
this manual.
In case the error persists,
the charging capacity of the
batteries might be too low
to finalize the measurement.
Replace all four batteries
with brand new AAA
alkaline batteries. Repeat
the test after checking date
and time.
Caution: The date and
time must be set
correctly.
If you see the same error
message again, the meter
has a defect, or the
maximum number of test
strip insertions might be
reached. Call Roche
Customer Support Center
at 1-800-428-4674.