14 Quick Troubleshooting
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Table of Contents
14. Quick Troubleshooting 37
. The Wireless won’t connect 37
. My Motor calibrates but then won’t move 37
. The Motor rotates in the wrong direction 37
. The Motor is in a strange mode, it is slow (or jittery fast) 38
. The Zoom Motor calibrates but then doesn’t respond 38
. When very close to camera, the wireless cuts out 38
The Wireless won’t connect
Your Controller/Receiver may not be in the correct channel.
Try from the Controller menu:- MENU / Wireless / Find Receiver.
If that doesn't help- What is the STATUS LED colour? The boot sequence should be:-
ORANGE (pc mode)
PURPLE (wireless module setting reset - only happens after a factory reset or firmware
update)
WHITE (wireless module is initialising)
YELLOW (booted OK, waiting for wireless pairing)
GREEN (wireless has paired correctly)
If your device does not boot past WHITE, try power cycling or updating its firmware.
My Motor calibrates but then won’t move
Perhaps the motor is not set to the correct CLASS. Go to MENU... MOTORS... CHANGE CLASS
The Motor rotates in the wrong direction
Rotation Flip is set by the CONTROLLER. To flip the Focus knob, select MENU / FLIP KNOB. To flip
another axis... Use MENU / INPUTS / FLIP.
The Motor is in a strange mode, it is slow (or jittery fast)
Each motor is given a RESPONSE, and the motor remembers its response even through a power
cycle. To change it, Enter the Menu … MOTORS … SET RESPONSE.
The Zoom Motor calibrates but then doesn’t respond
ZOOM SPEED might be set to minimum. This is usually set by SIDE KNOB A.
When very close to camera, the wireless cuts out
This is normal, and happens to all lens control systems with powerful radios. The MK3.1 has a very
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